Question 1

What if something goes wrong during my stay?

Accepted Answer

We're available 24/7, 365 days a year. Whether it's an urgent villa issue or a simple question, our local team responds immediately to ensure your vacation stays on track.

Question 2

Why should I book direct instead of using Airbnb or VRBO?

Accepted Answer

Booking direct saves you 15% compared to third-party platforms, plus you get direct access to our expert team, faster responses, and the peace of mind that comes from working with a company that's been perfecting luxury villa experiences for 40 years.

Question 3

What areas do you serve in the USVI?

Accepted Answer

We cover St. Thomas, St. John, and St. Croix, USVI. Our local knowledge across all three islands means you get genuinely useful advice, not generic answers.

Question 4

How far in advance should I book my villa?

Accepted Answer

For peak season (December through April), we recommend booking 6-9 months ahead to secure the best selection. Summer and fall dates often have more flexibility, though our most popular villas book year-round.

Questions Before You Book?

Common Questions